Shipping

**Due to the impacts of the COVID-19 Virus, please be aware that there may be delays to our expected estimated shipping times. There will also be a 2-3 day delay in processing due to limited staff on the floor at our packing facility

We thank you for your patience and understanding.**

 

Standard shipping is offered at no cost on all orders within Australia, regardless of delivery destination.

See the following tables for shipping options, estimated timelines and costs.

FREE AUSTRALIA WIDE STANDARD SHIPPING

State Estimated Shipping Time*
NSW 1-3 business days
ACT 2-5 business days
VIC 1-3 business days
SA 2-5 business days
QLD 1-3 business days
TAS 2-5 business days
WA 2-5 business days
NT 2-5 business days

 

$10 FLAT-RATE EXPRESS SHIPPING AUSTRALIA WIDE*

 

PLEASE NOTE: Until further notice we have removed the express shipping option from our website. The reason for this is, because of the impact on the Australia Post service due to the lockdowns currently in place, express post is not arriving in the estimated time frame. The reason for this is due to the postal service operating at a lesser capacity than normal.
By purchasing with the free standard shipping, it is likely that your parcel will arrive in the same time frame if not sooner, for this we have made the decision to only offer free standard shipping.

State Estimated Shipping Time*
NSW METRO 1-2 business days
ACT METRO 1-2 business days
VIC METRO 1-2 business days
SA METRO 1-2 business days
QLD METRO 1-2 business days
TAS METRO 1-2 business days
WA METRO 1-2 business days
NT METRO 1-2 business days

** PLEASE NOTE: OUTSIDE OF METRO AREAS 2-5 DAYS

*All orders will be sent next day from day of order. Please check Australia Post to see if you are within the express shipping zone here https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/  Our warehouse is based in Wetherhill Park, NSW 2164

INTERNATIONAL SHIPPING

Area Estimated Shipping Time* Rate
New Zealand 9-15 business days $15
US/Canada 15-25 business days $25
Ireland***
(South Ireland only)
12-20 business days $40
Europe 9-25 business days $40
Rest of world 25-30 business days $40

*Estimated shipping times for international orders are to metro areas only. All other areas will take 10-12 business days

10th Dec 2020 Europe Update: European deliveries are being affected by increased COVID-19 restrictions across several countries. These include France, Germany, Spain, Italy, Slovenia, Belgium, Luxembourg and Greece. Items sent to these countries may be delayed as a result.

22nd Dec 2020 USA Update: Heightened COVID-19 restrictions, high parcel volumes and severe snowstorms on the United States East Coast are affecting services. Deliveries may be delayed as a result.

**UK CUSTOMERS** 

We have now landed in the UK and have dedicate website for all the needs and enquiries of our UK customers. For UK Customers enquiries and information please see glowdreaming.co.uk

***North Ireland falls under the UK customs jurisdiction.

If you cannot see your country on our list of places that we ship to, please contact us at customercare@glowdreaming.com

Import Taxes: Please be aware that international orders may be required to pay import taxes upon receipt.